MS365 Managed Services, Training, and Support

BRIDGE Microsoft 365 Managed Services, Training, and Support

BRIDGE Healthcare Partners offers nonprofit health centers a cost-effective option for managing the professional suite of Microsoft 365 (MS365) applications essential for daily clinic operations. BRIDGE’s deep bench of IT experts includes MS365 technicians and trainers with years of specialized training to design customized MS365 solutions for our health center clients.

BRIDGE MS365 managed services include provisioning accounts, overseeing permissions, organizing content, and keeping documentation up to date across secure systems that integrate MS365 Outlook calendaring, email, and task tracking, with SharePoint sites, and Teams pages. Clients that desire may opt to enroll health center champions in focused BRIDGE trainings to develop and maintain content specific to internal departments of clinic programs.

Tailored to the unique needs of each health center, BRIDGE IT professional MS365 administrators and trainers reliably deliver quality services and that would otherwise be cost-prohibitive for our clients.


Customized Intranet Design

BRIDGE introduces clients to MS365 OneDrive, SharePoint, and Teams applications and partners with end-users to design a custom intranet—a seamless and secure internal integrated online environment that enables staff to work collaboratively—regardless of whether team members are onsite at the same location or geographically distributed across multiple locations. BRIDGE creates this online space to meet the needs and specifications of each client. Clients commonly use intranet sites to broadcast organization-wide news and events, host online meetings via Teams videoconferencing, store libraries of templates and forms, house new hire onboarding materials, collaborate on Word documents, Excel spreadsheets, and PowerPoint presentations, distribute content, and transmit instant messages.


Training to Meet Learning Needs of Clinic Staff

In addition to MS365 managed services, BRIDGE offers ongoing live and on-demand training and support to ensure staff develop the skills to use MS365 tools optimally. BRIDGE MS365 training programs are geared to the specific needs of each client. Customized educational content runs the gamut from beginner instruction to advanced user optimizations to help health center staff develop confidence and proficiency—regardless of the level of experience with MS365 applications. BRIDGE regularly updates training content with each subsequent MS365 application upgrade or new feature.

BRIDGE MS365 training packages include a monthly newsletter featuring handy tips and MS365 updates, live Lunch-and-Learn sessions, and a 24/7 Help Desk to troubleshoot and resolve issues as they arise.