Server & Cloud Management Solutions
BRIDGE server, cloud, and virtual private cloud management and hosting solutions offer secure and reliable support for on-premises and cloud-based systems, potentially eliminating capital expenses.
Services:
- Physical, virtual and cloud system management and design
- Disaster recovery and backup services
- Uptime reporting
- Proactive monitoring and alerting
Network Management
Network design and planning including LAN, WAN, and SD-WAN.
Services:
- Diagnosis and resolution of performance issues
- 24×7 support and monitoring
- Firewall management
- Performance and service level objective(SLO) reporting
- Hardware and software maintenance, patching, and upgrades
Desktop Application Support Services
BRIDGE provides a comprehensive suite of support services including Microsoft Office 365 training and customized SharePoint intranet environments.
Services:
- User account management
- Vendor management
- Maintenance and monitoring
- Application hosting
- Application upgrades
- Customizations and training
Help Desk & Deskside Support
IT issues can reduce staff productivity, increase frustration, and impact your business operations. The BRIDGE Service Desk provides 24/7 support to track, prioritize, escalate, and efficiently resolve IT service requests and incidents.
BRIDGE’s deskside support provides onsite technicians for quick resolution of day-to-day management and deployment of desktop, laptops, and peripheral devices.
Services:
- Hardware imaging and deployment
- Dedicated onsite technicians