Information Technology Services

Server & Cloud Management Solutions

BRIDGE server, cloud, and virtual private cloud management and hosting solutions offer secure and reliable support for on-premises and cloud-based systems, potentially eliminating capital expenses.

Services:

  • Physical, virtual and cloud system management and design
  • Disaster recovery and backup services
  • Uptime reporting
  • Proactive monitoring and alerting

Network Management

Network design and planning including LAN, WAN, and SD-WAN.

Services:

  • Diagnosis and resolution of performance issues
  • 24×7 support and monitoring
  • Firewall management
  • Performance and service level objective(SLO) reporting
  • Hardware and software maintenance, patching, and upgrades

Desktop Application Support Services

BRIDGE provides a comprehensive suite of support services including Microsoft Office 365 training and customized SharePoint intranet environments.

Services:

  • User account management
  • Vendor management
  • Maintenance and monitoring
  • Application hosting
  • Application upgrades
  • Customizations and training

Help Desk & Deskside Support

IT issues can reduce staff productivity, increase frustration, and impact your business operations. The BRIDGE Service Desk provides 24/7 support to track, prioritize, escalate, and efficiently resolve IT service requests and incidents.

BRIDGE’s deskside support provides onsite technicians for quick resolution of day-to-day management and deployment of desktop, laptops, and peripheral devices.

Services:

  • Hardware imaging and deployment
  • Dedicated onsite technicians