About Us

Our Story

Our founders saw a need for high-quality, managed services. We exist to remove operational distractions so our clients can focus on what matters while receiving best in class services because they deserve them.

Our Purpose

Providing managed service that enable you to focus on what matters.

Our Vision

To be the most trusted source of high quality, reliable managed services.

Meet the Team


Dorothy Luna


Dorothy has more than 20 years of healthcare operations experience as an innovative and transformational leader. Dorothy successfully leads teams of dispersed resources across the country based on effective leadership practices and a focus on metrics-based results. Dorothy also prides herself on working within the public health sector to maximize the mission of the organizations she works with. Dorothy’s specialized areas of expertise are revenue cycle management, business continuity and development, system interoperability, and workflow integration.

Dorothy and her husband Jeff enjoy exploring the beautiful state of Colorado along with their two children and two dogs.


Adam Williams

Director of Technology Operations

Adam has 15 years of information technology experience and has been in the healthcare industry for 10 years. Adam is exceptional at identifying value-based technologies and solutions to solve chronic organization and system problems which result in increased operational efficiencies. Adam has a wide range of experience including software development, system management, and end user experience.

Adam enjoys spending time with his family and tinkering.


Kevin Warner

Security & Compliance Officer

Kevin has worked in the field of IT since 1995 and has specialized in healthcare IT since 1999. Kevin combines an education in Psychology with certifications in CISSP, HCISPP, Security+, Network+, Linux+, and A+ making him a unique leadership asset for security and compliance. Kevin oversees the protection of client information systems both internally and externally for customers by employing industry best practices to help organizations meet their compliance and risk management objectives.

Kevin is passionate about clean energy – driving an electric car and powering his house by the sun.


Jana Johnson

Senior Director of Client Success

Jana has over 25 years of health care experience working in the areas of revenue cycle management and operation improvements. Jana is a collaborative leader who is rewarded each time her team supports BRIDGE clients in accomplishing their organizational goals.  Jana is a NextGen Practice Management Certified Professional and active member of the AAPC.

Originally from Nebraska, Jana enjoys cheering on the Huskers and traveling with family and friends.


Tekichia Willis

Director of CBO

TK has worked in medical billing and collections for over 15 years. She has experience leading a startup central billing office from 5 employees to more than 150 in less than 8 years. She enjoys creating efficiencies and growing strong team members to provide exceptional service with increased revenue results to her clients.

TK lives in Nashville, TN with her husband and daughter. In addition to spending time with her family, she enjoys boating, hiking, and traveling.


Delivering comprehensive managed service offerings across the United States since 2011.